ORDERS AND RETURNS
How do I order my favourite Super-Wallets?
- Browse Supervek.com for designs, or use the Search feature
- Add your selected designs to the shopping cart. You can add more than one.
- Proceed to checkout and enter your shipping details. You can create your own account to save time on each order, or proceed with a guest account
- Select suitable payment option
- Relax and wait to receive home delivery of your Super-Wallets as per your order
- Tell the whole world about your awesome new Super-Wallets through Facebook, Instagram or Snapchat
What Payment options do you have?
You can pay for your purchase online through net-banking, credit cards,debit cards and Paytm. If you make a purchase for delivery in India, we also provide COD facility.
Is it necessary to have an account on Supervek.com to shop on Supervek?
No, you can always make your purchases through a guest account. However, we advise you to create your own account to keep a track of your favourite designs, our new collections and to save time in entering your shipping details for each purchase.
When and how can I cancel my order?
You can cancel your order only if it has not been shipped from our warehouse. Once shipped, an order cannot be cancelled. Please contact our customer care immediately in case you need help in cancelling your order.
What is your Return Policy?
At Supervek, our aim is to ensure your complete satisfaction with our products. As an attempt to achieve that, we have ensured that we give you complete information on the super-wallet and the material to you on our website. This way, you can get a very clear understanding of the product and features.
If in the rare event that you are not satisfied and wish to return any purchase made from our website, you can return it to us. We will process a refund after deducting our shipping and handling costs of Rs90/-. Please note that all return requests will be accepted up to 3 days from the date of delivery. We initiate a refund once we have received the Super-wallet in at our warehouse and our team has ensured that it is in good condition. Refunds typically take 7-10 business days to reflect in your bank account once initiated.
All items purchased on sale are final sale and cannot be returned or exchanged.